Nizwa – The Consumer Protection Authority (CPA) department in Dakhliyah Governorate has successfully mediated a settlement resulting in the recovery of more than RO 14,000 for a consumer following a dispute over a faulty new vehicle. The significant financial recovery, totalling RO 14,900, marks a successful outcome for the authority’s commitment to resolving consumer grievances […]
Nizwa – The Consumer Protection Authority (CPA) department in Dakhliyah Governorate has successfully mediated a settlement resulting in the recovery of more than RO 14,000 for a consumer following a dispute over a faulty new vehicle. The significant financial recovery, totalling RO 14,900, marks a successful outcome for the authority’s commitment to resolving consumer grievances through direct mediation and amicable negotiation.
The case originated when a consumer filed a formal complaint with the department regarding a newly purchased vehicle that exhibited clear technical defects. Following the receipt of the report, the authority initiated a thorough investigation to verify the claims and assess the nature of the vehicle’s faults. The department’s specialised team worked closely with both the consumer and the dealership to reach a resolution that would safeguard the purchaser’s rights without the need for prolonged legal proceedings.
Through the authority’s mediation services, the two parties reached an agreement that involved the return of the defective vehicle and a full refund of the purchase price to the consumer. This settlement underscores the effectiveness of the Consumer Protection Law in Oman, which mandates that suppliers must provide goods and services that meet established specifications and standards.
Muscat – The Acting Commander of the Royal Navy of Oman, Commodore Jassim bin Mohammed al Balushi, formally received Vice Admiral Krishna Swaminathan, Commander of the Western Maritime Region of Republic of India on Thursday. The high-level meeting was attended by a military delegation accompanying the Vice Admiral, highlighting the strong strategic ties between the […]
Barka – The “Barka Winter Nights” festival officially commenced at Barka Public Park, marking the start of a four-day cultural and economic showcase. Organised by the Office of the Governor of South Batinah, the event is scheduled to run until January 24. This initiative is part of a broader regional strategy to stimulate tourism, boost […]
Muscat – The Royal Oman Police (ROP), has successfully apprehended two individuals of Arab nationality for the possession and trafficking of illegal narcotics. The arrests followed a comprehensive investigation into the suspects’ activities, which involved the concealment of various illicit substances across 15 separate residential locations within the wilayats of Seeb and Bousher. During the […]
Muscat – Environment Authority (EA) has taken a significant step in environmental conservation and scientific tourism by unveiling a development plan for the Al Hajar al Gharbi Starlight Reserve in Dakhliyah, the first protected site in the Arabian Peninsula dedicated to observing stars and astronomical phenomena. Located in the Al Hajar mountain range, the reserve […]
Muscat – The Ministry of Agriculture, Fisheries and Water Resources is implementing two fishing harbour projects in the wilayat of Sadah, Dhofar at a total cost of RO5.8mn as part of its efforts to improve fisheries infrastructure and support sustainable investment in the sector. The projects involve construction of fishing harbours in Hasik and Hadbeen, […]
Salalah – Work on dualisation of Farooq Street in the Sahalnout area of Salalah is at an advanced stage with 95% of the project completed, officials said. The project is being implemented by the Ministry of Transport, Communications and Information Technology in cooperation with Dhofar governorate, as part of ongoing efforts to improve traffic flow […]
Oman and India strengthen naval ties
Barka Winter Nights festival launched
Two arrested as ROP uncover narcotics hidden across 15 residential sites
Al Hajar al Gharbi set to become regional hub for astro-tourism
RO5.8mn fishing harbour projects under way in Dhofar
Farooq Street dualisation set to ease traffic in Salalah